COVID-19 SAFETY PROCEDURES

Updated 17th August 2021

We will update this page as restrictions change. Please observe these guidelines when using our services.

We are operating as a contactless service for our customers during this time, to help minimise the risk of COVID-19 transmission by:

All deliveries/collections must take place outside of your home or apartment building
We request customers provide instructions on where to deliver/collect the boxes
Where possible and safe to do so, we ask customers to leave boxes outside ready for collection.
Alternatively, we ask customers to wear masks when bringing the boxes out for collection or to receive the boxes and to maintain a distance of at least 1.5 metres at all times

We ask our customers inform us if:

Anyone in your home has been overseas recently or self-isolating
Anyone in your home is ill with COVID-19 symptoms or waiting for test results
If you are elderly, disabled or require assistance, please contact us ahead of delivery/collection to discuss options

What we are doing to keep our customers, staff and community safe:

Thorough disinfection of boxes between hires
Disinfecting our vehicles daily with sanitiser used between each delivery
Strict hygiene practises in our workplaces
Our staff work on their own
Masks are worn at all times
Keeping our staff updated on DHHS guidelines and advice
Instruct staff not to attend work if they are experiencing symptoms and get tested

Please call us on 98477919 or email hello@allpacked.com.au to discuss in further detail.